Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com.
FAQs
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Q1: “How do I place an order?”
You can place an order on our website at thetailorshop.store, or calls us for any query.
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Q2: “How do I confirm my COD order?”
Right after placing an order, you will receive an OPT Message.
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Q3: “How do I track my order?”
Once a tracking number is tagged on your order, you will be notified via SMS and Email, after that you can track your order using our logistic partner's website. You can track your order through the provided link Track.
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Q4: “What I have to do when I need your support? “
You can contact us on WhatsApp or call at 0321-8245677
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Q5: “What payment options are available? “
You can transfer money to us through Direct Deposit, we also have Credit Card, Debit Card available and offer Cash on Delivery services (COD).
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Q6: “What is the exchange procedure?”
Online queries or requests will only be entertained through our official online portals. To submit your query or request, please visit our website and use the designated forms or contact options provided. Please refrain from submitting queries through other means, as they may not be processed.
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Q7: “Is advance payment necessary?
Yes, for orders totaling 5,000 or more, we require advance payment. This policy helps us ensure the efficient processing and fulfillment of large orders. You will be provided with the necessary payment details and instructions when placing such an order.
